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The current status of the Symantec Endpoint Protection 15 Cloud Console service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.
Resolved -
The cause of this issue has been addressed and service restored. This incident is resolved.
Sep 16, 09:04 UTC
Monitoring -
The service has been restored and we are monitoring the performance. Updates will be provided as new information becomes available.
Sep 15, 15:19 UTC
Update -
We continue to investigate the cause of these issues. Existing agents remains protected in their current state. Updates will be provided as new information becomes available.
Sep 15, 10:23 UTC
Investigating -
We are aware that some customers are experiencing issues with Cloud Workload Protection (CWP) agents . The issues have been identified as;
Unable to download agents
Unable to push policies to agents
Unable to trigger scans on agents
Unable to enroll new agents
Existing agents remains protected in their current state.
We are currently investigating the cause of this issue and will provide updates as new information is discovered.
Sep 15, 07:03 UTC