Symantec Endpoint Security

Service availability and scheduled maintenance for Symantec Endpoint Security products.

All Systems Operational

About This Site

The current status of the Symantec Endpoint Protection 15 Cloud Console service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

Uptime over the past 90 days. View historical uptime.
Symantec Endpoint Security Complete Operational
90 days ago
99.96 % uptime
Today
Cloud Portal Operational
90 days ago
99.76 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Application Isolation Operational
90 days ago
100.0 % uptime
Today
Application Control Operational
90 days ago
100.0 % uptime
Today
Endpoint Detection & Response Operational
90 days ago
99.97 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
100.0 % uptime
Today
Symantec Endpoint Security Enterprise Operational
90 days ago
99.95 % uptime
Today
Cloud Portal Operational
90 days ago
99.76 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
100.0 % uptime
Today
Symantec Endpoint Protection Mobile Operational
90 days ago
99.99 % uptime
Today
Devices Protection Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (mc) Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (us-mc1) Operational
90 days ago
99.94 % uptime
Today
Management Console - Europe, Middle East & Asia Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Airwatch Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Core Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Cloud Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Maas 360 Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Intune Operational
90 days ago
100.0 % uptime
Today
EMM Integration - XenMobile Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Blackberry UEM Operational
90 days ago
100.0 % uptime
Today
Web Security Service Integration Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Protection Operational
90 days ago
99.88 % uptime
Today
Cloud Portal Operational
90 days ago
99.59 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Assurance Operational
90 days ago
99.7 % uptime
Today
Cloud Workload Protection for Storage Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 31, 2021

No incidents reported today.

Jul 30, 2021
Cloud Workload Protection Event Service Issue
Resolved - The underlying issue has been addressed. This incident is resolved.
Jul 30, 16:10 UTC
Investigating - We are aware of audit events not being processed in the cloud portal. This is impacting Cloud Workload Protection (CWP), Cloud Workload Assurance (CWA) and CWP for Storage. Existing policies are not impacted.

We will provide further updates as new information becomes available.
Jul 30, 12:44 UTC
Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021
Portal UI Issue
Resolved - The underlying issue has been addressed. This incident is resolved.
Jul 27, 21:52 UTC
Monitoring - We have resolved the issue causing replication delay. We will continue to monitor the performance of the portal to ensure the service is fully restored.
Jul 27, 20:37 UTC
Investigating - We are currently investigating a database replication issue. This is resulting in stale data being presented to customers on Cloud Portal.

There is no impact to the functionality of the product and all devices will remain protected. We will provide further updates as new information is discovered.
Jul 27, 20:06 UTC
Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Portal UI Issue
Resolved - The underlying issue has been addressed. This incident is resolved.
Jul 24, 16:38 UTC
Monitoring - We have resolved the issue causing replication delay. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.
Jul 23, 23:14 UTC
Investigating - We are currently investigating a database replication issue. This is resulting in stale data being presented to customers on Cloud Portal.

There is no impact to the functionality of the product and all devices will remain protected. We will provide further updates as new information is discovered.
Jul 23, 22:58 UTC
Cloud Portal Performance Degradation
Resolved - The underlying issue of the portal delays has been addressed. This incident has been resolved.
Jul 24, 16:37 UTC
Monitoring - We have resolved the issue causing portal delays. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.
Jul 23, 23:14 UTC
Identified - We have identified the cause of the delays when loading the app control policy page and are currently working on deploying a fix to resolve the issue. We shall provide an update when new information becomes available.
Jul 23, 15:41 UTC
Update - We are continuing investigating the issue and have identified that the delays are specific to app control policy page within the cloud portal. We shall provide updates when new information is available.
Jul 23, 11:36 UTC
Investigating - We are experiencing delays with the cloud portal. Customers attempting to use the portal during this time may experience delays when navigating pages. We are investigating this issue with the highest priority and will provide further updates as new information is discovered.
Jul 23, 07:16 UTC
Jul 23, 2021
Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

← Incident History Powered by Statuspage