All Systems Operational

About This Site

The current status of the Symantec Endpoint Protection 15 Cloud Console service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

Application Control Operational
90 days ago
99.87 % uptime
Today
Application Isolation Operational
90 days ago
99.87 % uptime
Today
Endpoint Vulnerability Remediation Operational
90 days ago
99.87 % uptime
Today
Protection Engine Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
99.97 % uptime
Today
Web Security Service Operational
90 days ago
99.95 % uptime
Today
Smart VPN Service Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Protection Operational
90 days ago
99.73 % uptime
Today
Cloud Portal Operational
90 days ago
99.65 % uptime
Today
Portal Login Operational
90 days ago
99.67 % uptime
Today
Licensing Platform Operational
90 days ago
99.88 % uptime
Today
Cloud Workload Protection for Storage Operational
90 days ago
99.88 % uptime
Today
Cloud Portal Operational
90 days ago
99.77 % uptime
Today
Portal Login Operational
90 days ago
99.87 % uptime
Today
Licensing Platform Operational
90 days ago
100.0 % uptime
Today
Endpoint Detection & Response Operational
90 days ago
99.97 % uptime
Today
EDR Cloud Operational
90 days ago
99.99 % uptime
Today
EDR-CDM Operational
90 days ago
99.96 % uptime
Today
Endpoint Protection Mobile Operational
90 days ago
100.0 % uptime
Today
Devices Protection Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (mc) Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (us-mc1) Operational
90 days ago
100.0 % uptime
Today
Management Console - Europe, Middle East & Asia Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Airwatch Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Core Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Cloud Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Maas 360 Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Intune Operational
90 days ago
100.0 % uptime
Today
EMM Integration - XenMobile Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Blackberry UEM Operational
90 days ago
100.0 % uptime
Today
Endpoint Security Operational
90 days ago
99.91 % uptime
Today
Enrollments Operational
90 days ago
99.89 % uptime
Today
Policy Distribution Operational
90 days ago
99.93 % uptime
Today
Integrated Cyber Defense Manager Operational
90 days ago
99.96 % uptime
Today
Portal Operational
90 days ago
99.88 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 20, 2020

No incidents reported today.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - The cause of this issue has been addressed and service restored. This incident is resolved.
Sep 16, 09:04 UTC
Monitoring - The service has been restored and we are monitoring the performance. Updates will be provided as new information becomes available.
Sep 15, 15:19 UTC
Update - We continue to investigate the cause of these issues. Existing agents remains protected in their current state. Updates will be provided as new information becomes available.
Sep 15, 10:23 UTC
Investigating - We are aware that some customers are experiencing issues with Cloud Workload Protection (CWP) agents . The issues have been identified as;

  • Unable to download agents
  • Unable to push policies to agents
  • Unable to trigger scans on agents
  • Unable to enroll new agents

    Existing agents remains protected in their current state.

    We are currently investigating the cause of this issue and will provide updates as new information is discovered.
    Sep 15, 07:03 UTC
  • Sep 15, 2020
    Sep 14, 2020

    No incidents reported.

    Sep 13, 2020

    No incidents reported.

    Sep 12, 2020

    No incidents reported.

    Sep 11, 2020

    No incidents reported.

    Sep 10, 2020

    No incidents reported.

    Sep 9, 2020

    No incidents reported.

    Sep 8, 2020

    No incidents reported.

    Sep 7, 2020
    Resolved - We have resolved the underlying issue and the portal is fully restored. This incident is now resolved
    Sep 7, 13:13 UTC
    Monitoring - We have remediated the underlying cause for the portal issue. We will continue to monitor the service to ensure it is fully restored.
    Sep 7, 05:52 UTC
    Investigating - Customers using the following products may experienced intermittent login failures, “504 gateway timeout” errors are returned when signing into the SES cloud portal.

  • Cloud Workload Protection
  • Endpoint Detection and Response
  • Integrated Cyber Defense Manager

    We are currently investigating this issue and will provide an update as soon as new information is available.
    Sep 7, 05:18 UTC
  • Sep 6, 2020

    No incidents reported.