Symantec Endpoint Security

Service availability and scheduled maintenance for Symantec Endpoint Security products.

All Systems Operational

About This Site

The current status of the Symantec Endpoint Protection 15 Cloud Console service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

Symantec Endpoint Security Complete Operational
90 days ago
99.99 % uptime
Today
Cloud Portal Operational
90 days ago
99.99 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Application Isolation Operational
90 days ago
100.0 % uptime
Today
Application Control Operational
90 days ago
100.0 % uptime
Today
Endpoint Detection & Response Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
99.97 % uptime
Today
Symantec Endpoint Security Enterprise Operational
90 days ago
99.99 % uptime
Today
Cloud Portal Operational
90 days ago
99.99 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
99.97 % uptime
Today
Symantec Endpoint Protection Mobile Operational
90 days ago
100.0 % uptime
Today
Devices Protection Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (mc) Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (us-mc1) Operational
90 days ago
100.0 % uptime
Today
Management Console - Europe, Middle East & Asia Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Airwatch Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Core Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Cloud Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Maas 360 Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Intune Operational
90 days ago
100.0 % uptime
Today
EMM Integration - XenMobile Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Blackberry UEM Operational
90 days ago
100.0 % uptime
Today
Web Security Service Integration Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Protection Operational
90 days ago
99.98 % uptime
Today
Cloud Portal Operational
90 days ago
99.94 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Assurance Operational
90 days ago
99.94 % uptime
Today
Cloud Workload Protection for Storage Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Symantec, a division of Broadcom, is performing scheduled maintenance on October 22, 2021, starting at 04:00 UTC for a duration of 3 hours.

Impact
During the maintenance window below features will be affected:

  • The Symantec Endpoint Security Console will not be available.
  • New customer provisioning requests will fail.

    Endpoints will remain protected during this maintenance period.

    Schedule
  • Start Time: October 22, 2021, at 04:00 UTC
  • End Time: October 22, 2021, at 07:00 UTC
    Posted on Oct 15, 23:02 UTC
  • Past Incidents
    Oct 17, 2021

    No incidents reported today.

    Oct 16, 2021

    No incidents reported.

    Oct 15, 2021

    No incidents reported.

    Oct 14, 2021

    No incidents reported.

    Oct 13, 2021

    No incidents reported.

    Oct 12, 2021

    No incidents reported.

    Oct 11, 2021

    No incidents reported.

    Oct 10, 2021

    No incidents reported.

    Oct 9, 2021

    No incidents reported.

    Oct 8, 2021
    Completed - The scheduled maintenance has been completed.
    Oct 8, 20:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 8, 18:01 UTC
    Scheduled - Symantec, a division of Broadcom, is performing scheduled maintenance on October 8, 2021, starting at 18:00 UTC for a duration of 2 hours.

    Impact

    During the maintenance period, the following Symantec Endpoint Security features will be unavailable:

    • Downloading a new installation package on the Settings > Installation Package page.

    • Enrolling new devices using the Push Enroll option on the Devices and Groups > Unmanaged Devices tab.

    • Enrolling new devices using a previously downloaded installation package.

    All managed devices will remain protected during the maintenance period.

    Schedule
    • Start Time: October 8, 2021, at 18:00 UTC
    • End Time: October 8, 2021, at 20:00 UTC
    Oct 1, 23:45 UTC
    Oct 7, 2021

    No incidents reported.

    Oct 6, 2021
    Resolved - The underlying issue has been addressed. This incident is resolved.
    Oct 6, 23:19 UTC
    Monitoring - We have implemented a temporary fix and service has been restored. We will continue to monitor and provide updates as new information becomes available.
    Oct 6, 16:12 UTC
    Investigating - We are currently aware of customers experiencing slowness and/or intermittent errors in loading pages within the Portal. Pages impacted include 'Incidents' and 'Investigate' pages.

    We are investigating with the highest priority and will provide updates as soon as new information becomes available.

    Please note that all other aspects of our service remains functional and devices remain protected.
    Oct 6, 15:16 UTC
    Oct 5, 2021

    No incidents reported.

    Oct 4, 2021

    No incidents reported.

    Oct 3, 2021

    No incidents reported.