Scheduled - Symantec, a division of Broadcom, is performing emergency maintenance starting on June 16, 2021, at 09:30 UTC, for a duration of 1 hour. During the maintenance window we will be deploying a fix to address an issue where devices are unable to be deleted post un-enrollment.

Impact
During the maintenance all aspects of the product will function as normal.

Schedule

Start time: June 16, 2021, at 09:30 UTC

End time: June 16, 2021, at 10:30 UTC
Jun 15, 11:34 UTC

Scheduled - Symantec, a division of Broadcom, is performing scheduled maintenance on June 11, 2021, starting at 02:00 UTC for a duration of 5 hours.

Impact
During the maintenance period, the following Symantec Endpoint Security Endpoint Detection & Response features will be unavailable:

• Incidents & Alerts tab: Incidents and Incident Rules will be unavailable. Alerts and Alert rules will continue to work.
• Investigation tab: Events details on the right side of the pane will be unavailable. The ability to search DB, search endpoint, Save and retrieve a Saved Search will also be unavailable.
• Device tab: Under ‘more actions’, the ability to ‘Start Live Shell’ will be unavailable.
• The following dashboard widgets will not populate:
- MITRE Att&ck & Tactics
- Top 5 Latest Incidents
- Open Incidents KPI

Endpoints will remain protected during this maintenance period.

Schedule
• Start Time: June 11, 2021, at 02:00 UTC
• End Time: June 11, 2021, at 07:00 UTC
Jun 4, 00:22 UTC

Scheduled - Symantec, a division of Broadcom, is performing scheduled maintenance on June 8, 2021, starting at 03:00 UTC for a duration of 2 hours.

Impact
During the maintenance period, the Symantec Endpoint Security Console will not be available & Device Enrollments will not work. Endpoints will remain protected during this maintenance period.

Schedule

Start time: June 8, 2021, at 03:00 UTC

End time: June 8, 2021, at 05:00 UTC
Jun 2, 09:19 UTC