All Systems Operational

About This Site

The current status of the Symantec Endpoint Protection 15 Cloud Console service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

Symantec Endpoint Security Complete Operational
90 days ago
99.99 % uptime
Today
Cloud Portal Operational
90 days ago
99.94 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Application Isolation Operational
90 days ago
100.0 % uptime
Today
Application Control Operational
90 days ago
100.0 % uptime
Today
Endpoint Detection and Response (CDM) Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
100.0 % uptime
Today
Symantec Endpoint Security Enterprise Operational
90 days ago
99.98 % uptime
Today
Cloud Portal Operational
90 days ago
99.94 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
100.0 % uptime
Today
Symantec Endpoint Protection Mobile Operational
90 days ago
99.98 % uptime
Today
Devices Protection Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (mc) Operational
90 days ago
99.97 % uptime
Today
Management Console - Americas (us-mc1) Operational
90 days ago
99.97 % uptime
Today
Management Console - Europe, Middle East & Asia Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Airwatch Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Core Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Cloud Operational
90 days ago
99.87 % uptime
Today
EMM Integration - Maas 360 Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Intune Operational
90 days ago
100.0 % uptime
Today
EMM Integration - XenMobile Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Blackberry UEM Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Protection Operational
90 days ago
99.99 % uptime
Today
Cloud Portal Operational
90 days ago
99.99 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Assurance Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Protection for Storage Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged.

Here is the updated schedule:

Updated Schedule
  • Start Date: March 13, 2021, at 09:00 UTC
  • End Date: March 14, 2021, at 09:00 UTC
    Feb 22, 19:39 UTC
  • Scheduled - Symantec's integration with Broadcom has presented operational and business opportunities. This enables us to sharpen our focus on delivering industry-leading security software for our customers. To help with this, we are standardizing the authentication URL for Broadcom platforms.

    What is changing?
    Broadcom’s authentication service provider URL is changing as follows:

    Current URL: avagoext.okta.com
    New URL: login.broadcom.com

    When is Broadcom making this change?
    March 13, 2021

    Action Required for Federated Single-Sign On (SSO) Customers
    We are working to ensure that the migration is as seamless as possible. A few simple actions are required from federated customers due to this standardization. The required actions are dependent on your authentication tool, please find instructions here. These actions should be taken on March 14, 2021.

    In addition to the changes to the authentication, Broadcom also recommends that customers update their bookmarks with the new URL.

    Impact
    If you do not make the changes in your Identity Provider (IdP) configuration as per these instructions, you may experience authentication issues when trying to access Broadcom resources such as the Support Portal and product applications (e.g. Clarity PPM, Rally, SEP Mobile, etc.).

    For additional questions and details please reference this knowledge article and/or your SSO/IT team for assistance in making these changes.

    Thank you for your continued partnership and for choosing Broadcom as your security and software solutions.

    Best Regards,
    Broadcom
    Feb 12, 14:38 UTC
    Past Incidents
    Mar 8, 2021

    No incidents reported today.

    Mar 7, 2021

    No incidents reported.

    Mar 6, 2021

    No incidents reported.

    Mar 5, 2021

    No incidents reported.

    Mar 4, 2021

    No incidents reported.

    Mar 3, 2021

    No incidents reported.

    Mar 2, 2021
    Resolved - The underlying issue of the portal errors has been addressed. This incident has been resolved.
    Mar 2, 22:36 UTC
    Monitoring - We have resolved the issue causing portal errors. We will continue to monitor the performance of the portal to ensure the service is fully restored.

    We will provide additional updates as new information becomes available.
    Mar 2, 21:13 UTC
    Update - We have engaged with our platform provider and are working together to identify the underlying cause. Customers may continue to experience errors navigating to Discovery Items, Files & Application Pages.

    No other aspect of the service is impacted by this issue. All endpoints remain protected.

    We will provide an update as soon as new information is available.
    Mar 2, 20:26 UTC
    Update - We have identified that this issue is only impacting customers navigating to Discovery Items, Files & Application Pages.

    We are continuing to investigate this issue and will provide an update as soon as new information is available.

    No other aspect of the service is impacted by this issue. All endpoints remain protected.
    Mar 2, 19:09 UTC
    Investigating - We are aware of customers experiencing errors after logging into the Cloud Console. We are currently investigating this issue and will provide an update as soon as new information is available.

    No other aspect of the service is impacted by this issue.
    Mar 2, 17:49 UTC
    Mar 1, 2021

    No incidents reported.

    Feb 28, 2021

    No incidents reported.

    Feb 27, 2021

    No incidents reported.

    Feb 26, 2021

    No incidents reported.

    Feb 25, 2021

    No incidents reported.

    Feb 24, 2021

    No incidents reported.

    Feb 23, 2021

    No incidents reported.

    Feb 22, 2021

    No incidents reported.