Symantec Endpoint Security

Service availability and scheduled maintenance for Symantec Endpoint Security products.

All Systems Operational

About This Site

The current status of the Symantec Endpoint Protection 15 Cloud Console service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

Symantec Endpoint Security Complete Operational
90 days ago
99.97 % uptime
Today
Cloud Portal Operational
90 days ago
99.93 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Application Isolation Operational
90 days ago
100.0 % uptime
Today
Application Control Operational
90 days ago
100.0 % uptime
Today
Endpoint Detection & Response Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
99.88 % uptime
Today
Symantec Endpoint Security Enterprise Operational
90 days ago
99.96 % uptime
Today
Cloud Portal Operational
90 days ago
99.93 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
99.88 % uptime
Today
Symantec Endpoint Protection Mobile Operational
90 days ago
99.99 % uptime
Today
Devices Protection Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (mc) Operational
90 days ago
99.98 % uptime
Today
Management Console - Americas (us-mc1) Operational
90 days ago
99.98 % uptime
Today
Management Console - Europe, Middle East & Asia Operational
90 days ago
99.98 % uptime
Today
EMM Integration - Airwatch Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Core Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Cloud Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Maas 360 Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Intune Operational
90 days ago
100.0 % uptime
Today
EMM Integration - XenMobile Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Blackberry UEM Operational
90 days ago
100.0 % uptime
Today
Web Security Service Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Backend Connectivity Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Protection Operational
90 days ago
99.98 % uptime
Today
Cloud Portal Operational
90 days ago
99.96 % uptime
Today
Device Enrollment Operational
90 days ago
100.0 % uptime
Today
Device Protection Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Assurance Operational
90 days ago
99.93 % uptime
Today
Cloud Workload Protection for Storage Operational
90 days ago
100.0 % uptime
Today
Customer/Domain Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 20, 2022

No incidents reported today.

Jan 19, 2022
Resolved - This incident has been resolved.
Jan 19, 16:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 16:27 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 19, 14:14 UTC
Update - We are continuing to investigate this issue.
Jan 19, 02:09 UTC
Update - We are continuing to investigate this issue.
Jan 18, 18:01 UTC
Update - We are continuing to investigate the issue with newly imported storage assets. We will provide updates as new information becomes available.

As a reminder, all other aspects of the service are functioning as normal and endpoints remain protected.
Jan 18, 13:56 UTC
Investigating - We are currently investigating an issue that is impacting some customers with Cloud Workload Protection for Storage. Customers may experience an issue with newly imported storage assets like Amazon Web Services (AWS) buckets or Azure storage accounts. All other aspects of the service are functioning as normal and endpoints remain protected.

We will provide updates as new information becomes available.
Jan 18, 08:53 UTC
Jan 18, 2022
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022
Completed - The scheduled maintenance has been completed.
Jan 6, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:01 UTC
Scheduled - Symantec, a division of Broadcom, is performing an emergency maintenance starting on January 6, 2022 at 07:00 UTC, for a duration of 6 hours 30 minutes.

Impact
During the maintenance period Cloud Workload Assurance (CWA) scans won't work during this time.
All other aspects of the product will function as normal.

Schedule
  • Start time: January 6, 2022, at 07:00 UTC
  • End time: January 6, 2022, at 13:30 UTC
    Jan 6, 06:47 UTC
  • Resolved - Between 13:30 UTC and 14:30 UTC customers will have experienced scans not executing. We have identified the issue and a fix was implemented to restore service at 14:30 UTC. This incident is resolved.
    Jan 6, 13:30 UTC