All Systems Operational

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The current status of the Symantec Endpoint Protection 15 Cloud Console service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

Application Control Operational
90 days ago
100.0 % uptime
Today
Application Isolation Operational
90 days ago
100.0 % uptime
Today
Endpoint Vulnerability Remediation Operational
90 days ago
100.0 % uptime
Today
Protection Engine Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Defense Operational
90 days ago
100.0 % uptime
Today
Web Security Service Operational
90 days ago
100.0 % uptime
Today
Smart VPN Service Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Protection Operational
90 days ago
99.96 % uptime
Today
Cloud Portal Operational
90 days ago
99.95 % uptime
Today
Portal Login Operational
90 days ago
99.92 % uptime
Today
Licensing Platform Operational
90 days ago
100.0 % uptime
Today
Cloud Workload Protection for Storage Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Portal Login Operational
90 days ago
100.0 % uptime
Today
Licensing Platform Operational
90 days ago
100.0 % uptime
Today
Endpoint Detection & Response Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Asia Operational
90 days ago
100.0 % uptime
Today
Endpoint Protection Mobile Operational
90 days ago
100.0 % uptime
Today
Devices Protection Operational
90 days ago
100.0 % uptime
Today
Reporting & Notifications Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (mc) Operational
90 days ago
100.0 % uptime
Today
Management Console - Americas (us-mc1) Operational
90 days ago
100.0 % uptime
Today
Management Console - Europe, Middle East & Asia Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Airwatch Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Core Operational
90 days ago
100.0 % uptime
Today
EMM Integration - MobileIron Cloud Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Maas 360 Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Intune Operational
90 days ago
100.0 % uptime
Today
EMM Integration - XenMobile Operational
90 days ago
100.0 % uptime
Today
EMM Integration - Blackberry UEM Operational
90 days ago
100.0 % uptime
Today
Endpoint Security Operational
90 days ago
100.0 % uptime
Today
Enrollments Operational
90 days ago
100.0 % uptime
Today
Policy Distribution Operational
90 days ago
100.0 % uptime
Today
Integrated Cyber Defense Manager Operational
90 days ago
99.99 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
Licensing Operational
90 days ago
99.99 % uptime
Today
Provisioning Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Symantec is performing a scheduled maintenance of Symantec Protection Engine (SPE) beginning April 8, 2020, starting at 03:30 UTC, for a duration of 1 hour 30 minutes.

Impact
During the maintenance window, you will not be able to purchase subscriptions or obtain trial subscriptions. In addition, the Centralized Management Console may be unavailable intermittently. No other Symantec Protection Engine functionality will be affected.

Schedule
Start Date: April 8, 2020, at 03:30 UTC
End Date: April 8, 2020, at 05:00 UTC
Posted on Apr 3, 16:51 UTC
Symantec, a division of Broadcom, is performing scheduled maintenance of Symantec Cloud Workload Protection (CWP) beginning April 8, 2020, starting at 03:30 UTC, for a duration of 1 hour 30 minutes.

Impact
During the maintenance window, the CWP portal will be intermittently unavailable. Your workloads remain protected during the maintenance.

Schedule
Start Date: April 8, 2020, at 03:30 UTC
End Date: April 8, 2020, at 05:00 UTC
Posted on Apr 3, 16:41 UTC
Symantec, a division of Broadcom, is performing scheduled maintenance of Symantec Endpoint Vulnerability Remediation beginning April 8, 2020, starting at 03:30 UTC, for a duration of 1 hour 30 minutes.

Impact
During the maintenance window, the Symantec Endpoint Vulnerability Remediation portal will be intermittently unavailable. No other Symantec Endpoint Vulnerability Remediation functionality will be affected.

Schedule
Start Date: April 8, 2020, at 03:30 UTC
End Date: April 8, 2020, at 05:00 UTC
Posted on Apr 3, 05:57 UTC
Symantec a division of Broadcom, is performing maintenance of Symantec Endpoint Security (SES) Cloud Console beginning April 8, 2020, starting at 03:30 UTC, for a duration of 1 hour 30 minutes.

Impact
During the maintenance window, the SES portal may be intermittently unavailable. No other SES Cloud Console functionality will be affected, and endpoint devices will remain protected.

Schedule
  • Start Date: April 8, 2020, at 03:30 UTC
  • End Date: April 8, 2020, at 05:00 UTC
    Posted on Apr 3, 05:46 UTC
  • Symantec, a division of Broadcom, is performing maintenance of EDR Portal in the NAM region beginning April 8, 2020, starting at 11:00 UTC, continuing through April 8, 2020 at 23:00 UTC.

    Impact
    During the maintenance window, the EDR portal for NAM (https://edrc.symantec.com) may be intermittently unavailable. All other aspects of our services are expected to function as normal.

    Schedule
    • Start Date: April 8, 2020, at 11:00 UTC
    • End Date: April 8, 2020, at 23:00 UTC
    Posted on Mar 30, 16:01 UTC
    Past Incidents
    Apr 4, 2020

    No incidents reported today.

    Apr 3, 2020

    No incidents reported.

    Apr 2, 2020

    No incidents reported.

    Apr 1, 2020
    Completed - The scheduled maintenance has been completed.
    Apr 1, 02:30 UTC
    Update - This maintenance has been extended an additional 90 minutes.
    Apr 1, 00:38 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Mar 31, 22:01 UTC
    Scheduled - Symantec, a division of Broadcom, is performing scheduled maintenance of Symantec Endpoint Vulnerability Remediation beginning March 31, 2020, starting at 22:00 UTC, for a duration of 3 hour.

    Impact
    During the maintenance window, the Symantec Endpoint Vulnerability Remediation portal will be unavailable. No other Symantec Endpoint Vulnerability Remediation functionality will be affected.

    Schedule
  • Start Date: March 31, 2020, at 22:00 UTC
  • End Date: April 1, 2020, at 01:00 UTC
    Mar 25, 23:30 UTC
  • Completed - The scheduled maintenance has been completed.
    Apr 1, 02:30 UTC
    Update - This maintenance has been extended an additional 90 minutes.
    Apr 1, 00:38 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Mar 31, 22:01 UTC
    Scheduled - Symantec a division of Broadcom, is performing maintenance of Symantec Endpoint Security (SES) Cloud Console beginning March 31, 2020, starting at 22:00 UTC, for a duration of 3 hour.

    Impact
    During the maintenance window, the SES portal will be unavailable. No other SES Cloud Console functionality will be affected, and endpoint devices will remain protected.

    Schedule
  • Start Date: March 31, 2020, at 22:00 UTC
  • End Date: April 1, 2020, at 01:00 UTC
    Mar 25, 23:27 UTC
  • Mar 30, 2020

    No incidents reported.

    Mar 29, 2020

    No incidents reported.

    Mar 28, 2020

    No incidents reported.

    Mar 27, 2020

    No incidents reported.

    Mar 26, 2020
    Resolved - We have confirmed the service is fully restored. This incident is now resolved.
    Mar 26, 09:35 UTC
    Monitoring - We have remediated the underlying cause for the portal errors. Customers should no longer have errors when attempting to log into the portal. We will continue to monitor the service to ensure it is fully restored.
    Mar 26, 09:06 UTC
    Investigating - We are aware customers may be experiencing intermittent login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

    Please note that no other Symantec Endpoint Security Cloud Console functionality is affected and the protection services provided by endpoints continues to protect devices it is installed on.
    Mar 26, 08:43 UTC
    Mar 25, 2020

    No incidents reported.

    Mar 24, 2020

    No incidents reported.

    Mar 23, 2020

    No incidents reported.

    Mar 22, 2020

    No incidents reported.

    Mar 21, 2020

    No incidents reported.