EDR Unplanned Maintenance for NAM Infrastructure March 4, 2020
Scheduled Maintenance Report for Symantec Endpoint Security
Completed
The scheduled maintenance has been completed.
Posted Mar 05, 2020 - 03:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2020 - 22:02 UTC
Scheduled
Symantec, a division of Broadcom is performing unplanned maintenance of EDR infrastructure in the NAM region beginning March 4, 2020, starting at 22:00 UTC, for a duration of 5 hours.

Impact
During the maintenance window, customers may notice intermittent loss of visibility of incident information, however no data will be lost. The EDR portal for NAM (https://edrc.symantec.com) will remain available, and all other aspects of our services are expected to function as normal.

Schedule
• Start Date: March 4, 2020, at 22:00 UTC
• End Date: March 5, 2020, at 03:00 UTC
Posted Mar 04, 2020 - 21:41 UTC
This scheduled maintenance affected: Endpoint Detection & Response (Americas).