The underlying issue of the portal login errors has been addressed. This incident has been resolved.
Posted Nov 16, 2021 - 21:01 UTC
We are continuing to monitor for any further issues.
Posted Nov 16, 2021 - 18:34 UTC
We are no longer experiencing portal login errors. We will continue to monitor the performance of the portal to ensure the service is fully restored.
We will provide additional updates as new information becomes available.
Posted Nov 16, 2021 - 18:14 UTC
We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.
Please note that no other Symantec Endpoint Security Cloud Console functionality is affected and the protection services provided by endpoints continues to protect devices it is installed on.