Symantec Endpoint Security

Service availability and scheduled maintenance for Symantec Endpoint Security products.

Endpoint Security/CWA/CWP Maintenance on November 23, 2021
Scheduled Maintenance Report for Symantec Endpoint Security
Completed
The scheduled maintenance has been completed.
Posted Nov 23, 2021 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 23, 2021 - 04:03 UTC
Update
Please take a note of the following updates to Customer Impact:

Endpoint Security
• The UI console will be under maintenance during this time-frame
• Policy targeted during this period would be queued up and would be applied once the maintenance is completed
• Any command / license application will be queued during the maintenance
• Devices will not be able to enroll during this maintenance
• Endpoints will remain protected during this maintenance period

Cloud Workload Protection / Cloud Workload Assurance
• Apply policy group, antimalware scan commands, get logs from client commands will not work during this time. You may see intermittent errors on the UI while performing these tasks
• Devices will not be able to enroll during this maintenance
• Workloads will remain protected during this maintenance period
Posted Nov 23, 2021 - 01:30 UTC
Update
Please be advised that this maintenance has now been rescheduled for new dates. New scheduled dates are below:

Schedule
  • Start time: November 23, 2021, at 04:00 UTC
  • End time: November 23, 2021, at 07:00 UTC
  • Posted Nov 16, 2021 - 08:27 UTC
    Scheduled
    Symantec, a division of Broadcom, is performing scheduled maintenance on November 17, 2021, starting at 04:00 UTC for a duration of 3 hours.

    Impact
    During the maintenance window below features will be affected:

  • Policy targeting will be unavailable during this maintenance window.
  • Commands targeting: Run LiveUpdate, Scan Now from under the Device Details page will be unavailable.

    Endpoints will remain protected during this maintenance period.

    Schedule
  • Start time: November 17, 2021, at 04:00 UTC
  • End time: November 17, 2021, at 07:00 UTC
  • Posted Nov 11, 2021 - 08:19 UTC
    This scheduled maintenance affected: Cloud Workload Protection (Cloud Portal, Device Enrollment, Cloud Workload Assurance), Symantec Endpoint Security Complete (Cloud Portal, Device Enrollment), and Symantec Endpoint Security Enterprise (Cloud Portal, Device Enrollment).